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FAQ

  • What printers do you supply?

    Refinecolor supply small-size UV printer, DTG Printer, DTF Printer, smart printer and edible food printer in China with 17 Years Experience. We highly care about printers' quality and customers feedback.
  • What is your warranty and tech support?

    We offer 2 year warranty and lifetime maintenance for the printer except print heads, refill ink system or man-made damage. About tech support, we have 10 professional technicians who will offer one-to-one training online step by step.
  • How to do maintenace if I don't use the printer for a long time?

    The printer has automatic cleaning system, with keeping the printer on, it will activate every 4 hours. If you don't use for 3 days, you can put some protection liquid on capping station to make the nozzle moisturized. If you don't use it for a month, you could use cleaning liquid to clean the nozzle.
  • What's the payment way?

    We support 100% payment by T/T, Western Union, credit card, Google Pay or paypal on Alibaba and for the distributor, we support 80% deposit and 20% before seeing BL.

REFINECOLOR

INFORMATION

   Factory Add : 9F, Building 25, Tian 'an Shenchuanggu, Fenggang Town, Dongguan 523703, China
   WhatsApp : +86-137-6044-5602
   WhatsApp : +86-180-0799-3137
    E-mail : info@refinecolor.com

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