Refinecolor supply small-size UV printer, DTG Printer, DTF Printer, smart printer and edible food printer in China with 17 Years Experience. We highly care about printers' quality and customers feedback.
What is your warranty and tech support?
We offer 2 year warranty and lifetime maintenance for the printer except print heads, refill ink system or man-made damage. About tech support, we have 10 professional technicians who will offer one-to-one training online step by step.
How to do maintenace if I don't use the printer for a long time?
The printer has automatic cleaning system, with keeping the printer on, it will activate every 4 hours. If you don't use for 3 days, you can put some protection liquid on capping station to make the nozzle moisturized. If you don't use it for a month, you could use cleaning liquid to clean the nozzle.
What's the payment way?
We support 100% payment by T/T, Western Union, credit card, Google Pay or paypal on Alibaba and for the distributor, we support 80% deposit and 20% before seeing BL.